Leveraging mobility to drive productivity and provide a superior IT service management experience

It’s no secret that the enterprise IT landscape has changed significantly in recent years.
New technologies and the speed at which they are being adopted is making IT more complex
at an accelerated pace.
Driven by emerging trends, such as the consumerization of IT and “bring your own device”
(BYOD), and new delivery models like software as a service (SaaS) and mobility, the role of IT
within the business has transformed from that of a provider of tactical technology delivery
and support to a strategic business enabler.